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Privacy Policy

Last Updated: 7.8.2025

Vinci4D, Inc. (“Vinci4D”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you access or use our website, products, and services, including the Vinci4D.ai platform (collectively, the “Services”).

By using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use Vinci4D.ai.

1. Information We Collect

A. Information You Provide Directly

We collect information you provide when you:

  • Create or update an account
  • Upload files or data to the platform
  • Subscribe to newsletters or marketing emails
  • Contact customer support or provide feedback

This may include:

  • Full name
  • Email address
  • Company or organization name
  • Billing and payment information
  • Uploaded content, files, or visual assets
  • Any correspondence sent to us

B. Information We Collect Automatically

When you access Vinci4D.ai, we may automatically collect:

  • Device information (type, OS, browser)
  • IP address and location (approximate)
  • Usage data (pages visited, session duration, actions taken)
  • Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Services
  • Personalize your experience on the platform
  • Process payments and subscriptions
  • Respond to your inquiries and provide support
  • Communicate updates, offers, and service-related messages
  • Analyze usage trends and improve product functionality
  • Ensure compliance with legal obligations and protect against misuse

We do not sell your personal information.

3. How We Share Your Information

We may share your information with:

  • Service providers and vendors who perform services on our behalf (e.g. payment processors, analytics tools)
  • Affiliates and subsidiaries within the Vinci4D corporate group
  • Legal authorities if required to comply with a law, regulation, legal process, or enforce our terms
  • Successor entities in the case of a merger, acquisition, or sale of assets

4. Data Retention

We retain your information as long as it is necessary to:

  • Provide the Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

You can request deletion of your account and data by contacting support@vinci4d.ai.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable platform functionality (e.g. session management)
  • Analyze usage patterns
  • Personalize your experience

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the platform may not function correctly without cookies.